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Using Electronic Mail To Communicate With The Staff
Beginning of paper
As a consultant hired to improve communication within the CareLink department amongst staff and management, an observation was made on how information is communicated to the staff. Management normally has Janie, Administrative Secretary type a memo and distributes to the mailboxes.
In a recent problem, a change of an enrollment process .... Middle of paper
.... membership. (Simmons, Mrs. Juanita to Member Service & Education staff. 13 June 1998. Process Change - Residency Issue.)
The communication effort failed via memo in this situation. The memo was typed and distributed June 13th. The only time the ten Member Service Representative received their correspondence is when they need to come in for our monthly staff meeting. Unfortunately July's staff meeting was not held until the second Friday of ....
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Number of words: 1248
Number of pages: 5 (approx. 250 words per double-spaced page)
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