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Total Quality Mangement
Beginning of paper
Within this report I will discuss the need for Fresher Plc to implement Total Quality throughout its organisation. This will mean that there will need to be an understanding of what Total Quality Management is, what approach to take and how the company will have to change to make it work.
The aim of TQM is to ensure that each activity co .... Middle of paper
.... service specification. TQM generally requires a change in how a company operates. Quality must be the priority of every employee and for their efforts to be focused on the prevention of errors. The underlying principles of TQM include
Focusing the organisation on satisfying customer needs
Developing and tapping the full human potential of all employees
Including everyone in the efforts to find better ways
M ....
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Number of words: 1803
Number of pages: 7 (approx. 250 words per double-spaced page)
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